Transparency is the foundation of our partnership. Read our terms to understand how we deliver service across Sydney with integrity.
Last Updated: April 10, 2026
These Terms and Conditions outline the rules and regulations for using our website, services, and associated content. By accessing our site or scheduling a service, you explicitly agree to comply with these Terms and our Privacy Policy.
"Reliance Appliance Service" delivers professional, fully licensed appliance repair, installation, and maintenance across Sydney, NSW, and surrounding regions. These Terms apply to anyone interacting with our website or utilizing our services. By engaging with us, you confirm that you fully understand and accept these conditions, are at least 18 years of age (or legally capable of forming a binding contract), and will use our services in strict accordance with Australian law.
We cater to both residential and commercial sectors, offering comprehensive appliance repairs, installations, and routine maintenance. Service availability and pricing may fluctuate based on your location, technician schedules, and on-site safety assessments. We retain the right to alter, suspend, or terminate any service offering at our discretion.
Service requests can be submitted through our online booking form or via phone. When scheduling, you commit to providing accurate details and guaranteeing a safe working environment for our technicians upon arrival. You, or a designated representative, must be on-site during the agreed-upon time window. Providing inaccurate information may result in extra charges or the need to rebook your appointment.
Unless a prior written agreement exists, all payments must be settled immediately upon service completion. We accept major credit/debit cards, bank transfers, and approved invoicing for our real estate and commercial partners. A formal tax invoice will be issued for all finalized work. Final costs may vary based on service complexity, required parts, labor hours, and specific site conditions. Overdue accounts may be subject to late fees as permitted by Australian law.
Should you need to alter or cancel your booking, we require a minimum of 24 hours' notice. A $99 call-out/cancellation fee will apply if insufficient notice is given, if our technician is unable to access the property upon arrival, or if the service is canceled at the door.
We stand behind our workmanship with a warranty, the duration of which varies by the specific service rendered (details provided upon job completion). This warranty is void in cases of user negligence, accidental damage, pre-existing structural faults, failure to adhere to maintenance guidelines, or for consumable parts solely covered by the manufacturer. To initiate a warranty claim, please reach out to us with a detailed description of the fault and your proof of purchase (paid invoice).
To the maximum extent permitted by Australian law, "Reliance Appliance Service" accepts no liability for indirect, incidental, or consequential losses, including lost revenue, profits, or data. Furthermore, we are not liable for damages stemming from appliance misuse, unauthorized tampering, or the failure of third-party components and installations. Under the Australian Consumer Law, our maximum liability is strictly capped at the total amount paid for the specific service in question.
All materials displayed on this website are the exclusive intellectual property of Reliance Appliance Service. Unauthorized copying, reproduction, or distribution of this content is strictly prohibited without explicit written consent. While we make every effort to ensure accuracy, we cannot guarantee that website information is entirely flawless, comprehensive, or up-to-date at all times. Content is subject to change without notice.
We reserve the right to amend these Terms and Conditions periodically. Any modifications will be reflected on this page alongside a revised "Last Updated" date. By continuing to use our website or services after such updates, you signify your agreement to the revised terms.
These Terms are exclusively governed by and construed in accordance with the laws of New South Wales, Australia. Any legal disputes arising from these Terms will fall under the jurisdiction of NSW courts and the relevant Australian Consumer Law.
For any inquiries or clarifications regarding these Terms and Conditions, please reach out to our team using the details below for prompt assistance:
Our expert technicians are available across Sydney to repair, install, and maintain your essential appliances today.
Speak to a technician (048) 585-3803
